Status
Service status
Live component status, uptime history and incident notices will be published here once general availability begins. Until then this page shows the components we will report on and the targets we hold ourselves to.
The platform is in testing and certification preparation. No live status data is published yet.
Components
| Component | What it covers | Status |
|---|---|---|
| API | REST endpoints under /v1, authentication and metering | No data yet |
| Verification workflow | Document checks, liveness, proof of address, screening, decisions and evidence packs | No data yet |
| Vault | Vault creation, passkey sign-in, consent and reuse sessions | No data yet |
| Webhooks | Event delivery and retries | No data yet |
| Dashboard | Client dashboard, casework and billing views | No data yet |
Targets
- Uptime target 2027
- 99.9%
- Uptime target 2029
- 99.95%
- Sev-1 response
- Under two hours, with client notification and DORA-aligned incident reporting
- Maintenance
- Announced in advance on this page and by email to registered technical contacts
Uptime is measured on the production API and verification workflow. Incident history will be retained on this page once published.